Chevrolet Equinox Service Manual: #PI0938: Powertrain and Various Electrical/Electronic Control Issues - (Mar 25, 2013)

Chevrolet Equinox Service Manual / Powertrain / #PI0938: Powertrain and Various Electrical/Electronic Control Issues - (Mar 25, 2013)

Subject:	Powertrain and Various Electrical/Electronic Control Issues
Models:	2007-2014 GM Passenger Cars and Light Duty Trucks

Condition/Concern

The following two labor codes is for claiming “Labor Only” when addressing Powertrainand Various Electrical/Electronic control issues.

N9999 — Electrical Controls — Labor Only (Comment Required — Describing CorrectiveAction)

J9999 — Powertrain Controls — Labor Only (Comment Required — Describing CorrectiveAction)

These labor codes should be used in instances where a repair procedure is performedto a module that has encountered a software “anomaly” in which the corrective actionis to “reset” the module by disconnecting battery power to the module or fuse.

Recommendation/Instructions

When submitting N9999 or J9999, a full detail comment describing the corrective actionthat was performed is required in the comment portion of the claim. Claims that donot include an appropriate comment will be subject to audit and subsequent debit.

If the root cause was not verified and the only corrective actions taken were to removethe battery power or fuses, DO NOT submit this under a warranty claim for the specific module or fuse.

These labor codes may not be used in conjunction with another labor code for the samecustomer concern.

Warranty Information

For vehicles repaired under warranty, use:

Labor Operation

Description

Labor Time

N9999	Electrical Controls – Labor Only	0.2 hr
J9999	Powertrain Controls – Labor Only	0.2 hr

Keywords: Infotainment, Lock Up, Inoperative, Blank, Radio, Screen, CUE

GM bulletins are intended for use by professional technicians,NOT a "do-it-yourselfer". They are written to inform thesetechnicians of conditions that may occur on some vehicles, or toprovide information that could assist in the proper service of avehicle. Properly trained technicians have the equipment,tools, safety instructions, and know-how to do a job properly andsafely. If a condition is described, DO NOT assume that thebulletin applies to your vehicle, or that your vehicle will havethat condition. See your GM dealer for information on whetheryour vehicle may benefit from the information.

#PI0938: Powertrain and Various Electrical/Electronic Control Issues - (Mar 25, 2013)

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